Cookie and Tracking Policy
Last Updated: February 2025
At Heliquora, we use cookies and similar tracking technologies on heliquora.com to improve your experience with our financial modeling services. This policy explains what these technologies are, how we use them, and how you can manage your preferences. We believe in being straightforward about data collection, and we want you to feel comfortable using our platform.
What Are Cookies?
Cookies are small text files that get stored on your device when you visit our website. They help us remember your preferences, understand how you interact with our content, and keep your session secure. Most websites use them, and they're pretty harmless.
Think of cookies as digital sticky notes. When you visit heliquora.com, your browser saves these notes. Next time you come back, we read those notes to provide a better experience. Some cookies disappear when you close your browser (session cookies), while others stick around for longer (persistent cookies).
Types of Tracking Technologies We Use
Essential Functional Cookies
These keep the site working properly. They remember your login status, secure your sessions, and maintain basic functionality. Without these, you couldn't access our financial modeling tools or save your work.
Optional Analytics Cookies
We use these to understand which pages people visit most, where they spend time, and what content resonates. This helps us improve our educational resources and platform design based on real usage patterns.
Optional Performance Cookies
These track how quickly pages load, where errors occur, and whether certain features work smoothly across different devices. They help us fix bugs and optimize platform performance.
Optional Marketing Cookies
These track your interaction with our marketing content and help us understand which campaigns bring people to our financial modeling programs. They also prevent you from seeing the same ad repeatedly.
Local Storage and Similar Technologies
Beyond cookies, we also use browser local storage to save your preferences and course progress. This works similarly to cookies but can hold more information and stays on your device until you clear it manually.
We might also use pixel tags (tiny invisible images) in emails to see if messages were opened. This helps us understand whether our communication is reaching you effectively.
How We Use These Technologies
Improving Your Learning Experience
When you're working through financial modeling exercises on heliquora.com, cookies remember where you left off. If you close your browser and come back later, you won't lose your progress. They also store your display preferences, like whether you prefer light or dark mode.
Understanding Platform Usage
Analytics cookies show us which learning modules get the most engagement and where people tend to get stuck. For instance, if we notice that many users abandon a particular lesson halfway through, we know to review that content and make it clearer.
Security and Authentication
Essential cookies keep your account secure by verifying your identity as you navigate between pages. Without them, you'd need to log in again every time you clicked a different link, which would be frustrating.
Content Personalization
We use tracking data to suggest relevant courses or resources based on what you've viewed before. If you've been exploring valuation techniques, we might recommend advanced DCF modeling content next.
Manage Your Cookie Preferences
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About Essential Cookies: Some cookies are necessary for the website to function and cannot be disabled. These include security cookies, authentication tokens, and basic session management.
These essential cookies don't track your behavior or collect personal information beyond what's needed for site operation. They're deleted when you close your browser or log out.
You can change your preference at any time by returning to this page. Your choice will be remembered for future visits.
Managing Cookies Through Your Browser
You can also control cookies directly through your browser settings. Every browser handles this differently, but the general process is similar. Keep in mind that blocking all cookies might affect how our platform works.
Chrome
Go to Settings → Privacy and security → Cookies and other site data. Here you can block third-party cookies, clear existing cookies, or block all cookies entirely.
Firefox
Click the menu button → Settings → Privacy & Security. Under Enhanced Tracking Protection, you can choose Standard, Strict, or Custom blocking levels.
Safari
Open Preferences → Privacy. You can enable "Prevent cross-site tracking" and choose to block all cookies, though this may break some website functionality.
Edge
Go to Settings → Cookies and site permissions → Manage and delete cookies. You can block third-party cookies or clear data from specific sites.
Data Retention and Cookie Lifespan
Different cookies last for different amounts of time. Session cookies expire as soon as you close your browser. Others might last for weeks or months, depending on their purpose.
- Session cookies: Deleted when you close your browser
- Authentication cookies: Typically last 30 days
- Preference cookies: Can last up to 1 year
- Analytics cookies: Usually expire after 2 years
- Marketing cookies: Vary from 30 days to 2 years
We regularly review stored cookies and remove any that are no longer necessary. You can also manually clear all cookies through your browser settings at any time.
Third-Party Cookies
Some cookies on heliquora.com come from third-party services we use, like analytics platforms or payment processors. We carefully vet these partners, but they operate under their own privacy policies.
For example, if we embed a video from an educational platform, that service might set its own cookies. We try to minimize third-party tracking where possible, but some tools are essential for delivering our financial modeling courses effectively.
Updates to This Policy
We update this cookie policy periodically as we add new features or change how we use tracking technologies. Significant changes will be posted on this page with a new "last updated" date.
We recommend checking back here occasionally, especially if you're concerned about privacy. We're not trying to sneak anything past you, and we genuinely want you to understand how your data gets used on our platform.
Questions About Cookies?
If you have concerns about how we use cookies or tracking technologies, we're happy to discuss them. Our team at 158 McKillop St, Geelong VIC 3220 can answer specific questions about data collection and privacy.
You can reach us at +61398934014 or info@heliquora.com
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